Frequently asked questions.

General Questions

Q1: What services do you offer? A: We offer a range of photography and videography services tailored for weddings, including engagement shoots, full-day coverage, highlight reels, and more.

Q2: How far in advance should we book your services? A: We recommend booking at least 6-12 months in advance to ensure availability, especially during peak wedding season.

Q3: Do you travel for weddings? A: Yes, we are available for destination weddings and love capturing love stories in new and beautiful locations. Travel fees may apply.

Photography

Q4: What is included in your photography packages? A: Our packages typically include pre-wedding consultations, a set number of hours of coverage, an online gallery of edited images, and a selection of high-resolution digital files. Custom packages are also available.

Q5: How many photographers will be at our wedding? A: Depending on the package you choose, we offer options for one or two photographers to ensure comprehensive coverage of your special day.

Q6: When will we receive our wedding photos? A: You can expect to receive your edited wedding photos within 6-8 weeks after your wedding day.

Videography

Q7: What is included in your videography packages? A: Our videography packages include full-day coverage, a highlight reel, a full-length feature film, and professionally edited footage. Custom options are also available.

Q8: How do you handle audio for the videos? A: We use high-quality microphones and audio recorders to capture clear sound during your ceremony and speeches. This ensures that your vows and important moments are perfectly preserved.

Q9: When will we receive our wedding video? A: Final edited videos are typically delivered within 8-12 weeks after your wedding.

Engagement and Pre-Wedding Shoots

Q10: Do you offer engagement sessions? A: Yes, we offer engagement sessions as part of our packages or as standalone services. This is a great way to get comfortable in front of the camera before your big day.

Q11: What should we wear for our engagement shoot? A: Wear something that reflects your personal style and makes you feel comfortable. Coordinated but not matching outfits work well. We can also provide style guides upon request.

Booking and Payment

Q12: How do we book your services? A: To book, simply contact us through our website or email. We’ll arrange a consultation to discuss your needs and finalize the booking with a contract and deposit.

Q13: What is your payment schedule? A: A non-refundable deposit is required to secure your date. The remaining balance is typically due 2 weeks before your wedding. We offer flexible payment plans upon request.

Q14: What is your cancellation policy? A: Cancellations made more than 6 months before the wedding will receive a full refund of any payments made, minus the deposit. Cancellations within 6 months will forfeit the deposit and may incur additional fees.

Additional Services

Q15: Do you offer photo albums or prints? A: Yes, we offer a range of beautifully crafted photo albums, prints, and canvases. These can be added to any package or purchased separately.

Q16: Can we customize our package? A: Absolutely! We understand every wedding is unique, and we are happy to customize our services to fit your needs and budget.

Q17: Do you provide drone photography/videography? A: Yes, we offer drone services for stunning aerial shots, provided the venue allows for drone usage and weather conditions are suitable.

Technical and Delivery

Q18: How do you ensure the safety of our photos and videos? A: We use professional-grade equipment with backups and have a rigorous process for backing up your files to multiple locations to ensure their safety.

Q19: How will our photos and videos be delivered? A: Photos are delivered via a secure online gallery for easy viewing and downloading. Videos are provided as digital files and can be accessed through a private online link or on a USB drive.

Contact and Support

Q20: How can we contact you if we have more questions? A: You can reach us via email, phone, or through our contact form on the website. We are happy to answer any additional questions and assist you in any way we can.